In the communication process, when the sender and the receiver interchange their roles in respect of sending and receiving the message, it is called

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Official Paper 1: Held on 24 Sep 2020 Shift 1
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  1. Universal model.
  2. Transactional model.
  3. Singular-flow model.
  4. Pluralistic model.

Answer (Detailed Solution Below)

Option 2 : Transactional model.
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UGC NET Paper 1: Held on 21st August 2024 Shift 1
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In the communication process, when the sender and the receiver interchange their roles with respect to sending and receiving the message, it is called the Transactional model.

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Model of communication Characteristics
Universal model
  • It consists of five components, Sender, Massage, Channel, Receiver, and Feedback.
  • All these components help to improve the communication skill
Transactional model
  • Transactional is the most dynamic of communication models.
  • One notable feature of this model is the move from referring to people as senders and receivers to referring to people as communicators. 
  • This implies that communication is achieved as people both send and receive messages.
  • Here communication is a cooperative activity in which communicators co-create the process, outcome, and effectiveness of the interaction.
Singular-flow model
  • It is also known as the linear or transmission model
  • It is a one-way transmission of massage
  • There is no feedback

Therefore, option 2 is the correct answer.

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